Terms of Service

1. General Information Welcome to SereniSleep®! These Terms of Service ("Terms") govern your use of our website (the "Site") and the purchase of products offered on the Site. By accessing or using the Site, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our Site.

2. Use of the Website By using our Site, you represent and warrant that you are:

• At least 18 years old or accessing the Site under the supervision of a parent or guardian.

• Providing accurate and complete information when required (e.g., during account registration or purchase).

You agree not to use the Site for any unlawful purpose or to engage in any activity that disrupts its functionality.

3. Product Information We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the pricing or availability of a product, we reserve the right to correct it and contact you before proceeding with your order.

4. Orders and Payment

• All orders are subject to acceptance and availability.

• Payment must be made at the time of purchase via the methods specified on the Site.

• We reserve the right to cancel any order if payment is not successfully processed.

5. Shipping and Delivery

• Please refer to our Shipping Policy for detailed information on delivery times, shipping fees, and regions served.

• We are not responsible for delays caused by factors beyond our control (e.g., customs clearance, courier delays).

6. Returns and Refunds

• Our Returns and Refund Policy governs the process for returns and refunds. Please review it carefully.

• To initiate a return, contact us at support@serenisleep.com within 30 days of receiving your order.

7. Intellectual Property All content on this Site, including but not limited to text, images, logos, and graphics, is the property of SereniSleep or its licensors and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability To the maximum extent permitted by law, SereniSleep shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or the purchase of our products.

9. Privacy Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to Terms We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting on the Site. Continued use of the Site after changes have been made constitutes your acceptance of the updated Terms.

11. Governing Law These Terms are governed by and construed in accordance with the laws of [Insert Country], and you agree to submit to the exclusive jurisdiction of the courts of [Insert Country].

12. Contact Us If you have any questions about these Terms, please contact us:

• Email: support@serenisleep.com