Privacy Policy

1. Introduction Welcome to SereniSleep®! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the "Site") or purchase our products. By using the Site, you consent to the practices described in this policy.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you make a purchase.

• Technical Information: IP address, browser type, device information, and pages you visit on our Site.

• Usage Information: Information about how you interact with our Site, including time spent on pages and click-through rates.

3. How We Use Your Information We use your information to:

• Process and fulfill your orders.

• Communicate with you regarding your orders, updates, and promotional offers.

• Improve our Site, products, and services.

• Comply with legal and regulatory requirements.

4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping companies, and IT support providers who assist in delivering our products and services.

• Legal Obligations: Authorities or regulators if required to comply with applicable laws or enforce our rights.

5. Cookies and Tracking Technologies Our Site uses cookies to improve your browsing experience. Cookies help us:

• Recognize your preferences and personalize your experience.

• Analyze site traffic and performance. You can manage your cookie preferences through your browser settings.

6. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your personal data, subject to legal obligations.

• Opt-out of receiving promotional communications.

To exercise your rights, please contact us at support@serenisleep.com.

8. Retention of Data We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

9. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

10. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes your acceptance of the updated policy.

11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@serenisleep.com